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High Falls Hemp NY (“we”, “us”, or “our”) wants everyone who visits to feel welcome and find the experience of learning and shopping on rewarding. In order to make our website accessible to individuals who rely on assistive technologies or alternative input devices, we have implemented tools to support those efforts on our website.  We are committed to identifying and meeting the accessibility needs of persons with disabilities in an effective and appropriate manner through compliance with the Guidelines.


Our team strives to ensure is in compliance with accessibility laws and guidelines. Our team is filled with professionals who are dedicated to making all of our online experiences the best they can be and will continue to strive for any areas that need improvement.


We have implemented and continue to develop accessibility plans that meet necessary requirements and implement the changes necessary to make accessible to persons with disabilities.

Here are some of the items we have addressed to make sure is accessible for all:

  1. We perform tests on to identify areas that need improvement to ultimately ensure we meet or exceed needed standards and continue to engage with our customers to meet their needs where possible.
  2. Our team is working to ensure our images and digital content are fully accessible through alternative text, captions, and transcripts which have all been incorporated.
  3. We are striving for consistency in the way we evolve and develop our site—so that we can continue to improve, disabled persons accessing will enjoy the same experience as everyone accessing

We appreciate your patience with us, as we continue to take steps towards full compliance.


Along with highfallshemp.ny, we link to third party sites (such as Facebook, Twitter, Google, etc.) and may also include or embed third party content to share information and promotional content.

We cannot control or correct problems with these third party sites, but please let us know if you encounter difficulty with the sites we link to so we can pass the information along to the owners of those websites. You may also want to address your concerns directly to these third parties.

Below are the publicly available accessibility guides of the third party sites we may use:


Live Support
Should you wish to chat directly with a live customer service representative, you can contact us via phone or email.

USA: 888-688-0196

Please contact us via email and we will be sure to respond within 24 hours of receipt of email.  You can email us directly at